Terms & Conditions

Effective Date: [09/15/2025]

By opting in to receive SMS (text message) communications from JVI Pioneer LLC (“we,” “us,” or “our”), you agree to these Terms & Conditions. These messages relate to Pioneer Trail Mobile Home Community and associated rental, park information, and customer service communications.

Message Types

By providing your mobile phone number and opting in, you consent to receive SMS messages from JVI Pioneer LLC, which may include the following:

• Rental inquiries

• Lease applications

• Maintenance requests

• Appointments scheduling

• Payment reminders

• Move-in information

• Community updates

• Community related communications

Messages are sent only to individuals who have opted in.

Message Frequency

Message frequency varies. The frequency is based on your interactions with us, but messages are typically sent only as needed and when relevant to your inquiry, application, tenancy, or service request.

Message & Data Rates

Message and data rates may apply. It will be depending on your mobile carrier and plan. JVI Pioneer LLC is not responsible for any charges incurred from receiving or sending text messages.

Consent

By opting in, you confirm that:

• You are authorized to use the provided mobile phone number

• You consent to receive SMS messages from JVI Pioneer LLC

• Your consent is not a condition of purchase or rental

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

• STOP or CANCEL – to unsubscribe

After you send the SMS message STOP or CANCEL to us, we will send you an SMS message to confirm that you have been unsubscribed. After opting out, you will no longer receive SMS messages unless you re-opt in.

Help Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at jvipioneer@gmail.com.

Privacy

Your privacy is important to us. Information collected through SMS communications is handled in accordance with our Privacy Policy at https://pioneertrailmountainhome.com/privacy-policy.
Mobile opt-in information is never shared with third parties.

Supported Carriers

Our messaging services are supported by most major U.S. wireless carriers. However, delivery of messages is subject to effective transmission by your mobile carrier and is not guaranteed.

Disclaimer of Liability

JVI Pioneer LLC is not responsible for delayed or undelivered messages due to carrier issues, network interruptions, or technical failures.

Changes to Terms

We may modify these Terms & Conditions at any time. Any changes will be effective upon posting to our website or communication channels. Continued participation in the SMS program constitutes acceptance of the updated terms.

Contact Information

For SMS support, reply HELP to any message.

You may also contact us directly at:
JVI Pioneer LLC
Email: jvipioneer@gmail.com
Phone: (870) 629-9018